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Legal Services Directory Members Code of Conduct

All solicitors featured in the directory must agree to abide by the Code of Conduct set out by APIL. CBIT/bibic have obtained permission from APIL to reproduce this Code of Conduct for the Childhood Brain Injury –

Support for Life UK Legal Services Directory.

  1. Members will act in the best interests of the client;
  2. Members will provide the client with independent advice;
  3. Members shall at all times behave and act in a manner which will uphold the standing and good reputation of claimant personal injury lawyers and APIL;
  4. No member shall pursue a frivolous claim issue or position; but no member should refrain from taking or pursuing any claim, issue or position which is believed to have merit;
  5. Members will proceed expeditiously with all personal injury claims;
  6. No member shall make excessive or unnecessary monetary charges to the client;
  7. No member shall personally or through an agent make representations of experience or specialist skills which they do not possess;
  8. No member shall knowingly make any statement, whether in publicity material to a prospective client, an existing client, or otherwise which may give the client false expectations;
  9. No member shall undertake false, deceptive or misleading advertising;
  10. APIL’s logo shall not be used by any member, either personally or through their fi rm, for advertising or marketing purposes. Members are able to identify their individual APIL membership without using the APIL logo.
  11. No member shall personally, or through a representative, directly contact a potential client (except through permitted advertising), where there has been no request for such contact (‘cold calling’). “Permitted advertising” is defi ned as advertising which complies with the Code of Practice of the Advertising Standards Authority and with the Rules of the member’s relevant legal professional regulatory body.
  12. Members may only pay or receive a fee for the introduction of clients where permitted by the rules of the member’s relevant legal professional regulatory body.
  13. No member shall knowingly accept a referral from a person, whether an APIL member or not, who obtained the representation by means contrary to this code.
  14. CBIT/bibics logo shall not be used by any member without the written consent of either charity.
  15. Members must conduct themselves in a way that respects and upholds the reputation of both CBIT and bibic.

 

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